top of page

Privacy Policy

A legal disclaimer

Last Updated: January 2026

​

Welcome to WhileWeWait.

​

I know that trust is everything in this space. You are likely here because you are going through something incredibly personal and vulnerable. I want you to know that I treat your privacy - and your presence here - with the same care and respect that I treat my own.

This policy explains, in plain English, how I collect, use, and protect your information when you visit this website.

​

Who "We" Are

I am Krystel, the founder of WhileWeWait. For the purposes of the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), I am the "Data Controller" of your personal information.

​

If you have any questions about your data, you can reach me directly at: whilewewaituk@gmail.com

​

The Information We Collect

I only collect information that helps me support you better. This typically includes:

  • Information you give me: If you sign up for a newsletter, download a resource (like the Phone Script or Today Card), or send me an email, you might give me your name and email address.

  • Sensitive Information: Because of the nature of this site, you might choose to share health-related information or personal stories with me via email or contact forms. I treat this with the utmost confidentiality and care.

  • Technical Data: Like most websites, this site uses cookies to see how people are using it (e.g., which pages are most helpful). This includes things like your IP address and browser type, but it is anonymised wherever possible.

 

How We Use Your Information

I will never sell your data. I use your information to:

  • Send you the resources, checklists, or guides you have requested.

  • Send you the WhileWeWait newsletter (only if you have actively opted-in to receive it).

  • Reply to your emails or questions.

  • Improve the website to make sure it’s actually helpful for the community.

​

Third-Party Tools

To run this website smoothly, I use trusted third-party services. They may process your data on my behalf, but they are only allowed to use it for the specific purpose of running this site. These may include:

  • Website Hosting: [e.g., Squarespace, Wix, WordPress]

  • Email Marketing: [e.g., Mailchimp, Flodesk, ConvertKit] (to send newsletters)

  • Analytics: [e.g., Google Analytics] (to see site traffic)

​​

I ensure these providers are reputable and have strong security measures in place.

​

Cookies

Cookies are small text files stored on your device. We use them to make the site work better and to understand how visitors use the site.

  • Essential Cookies: These make the site function.

  • Analytics Cookies: These help me see which resources are being downloaded most so I can create more of them.

You can turn off cookies in your browser settings at any time, though some parts of the site might not work as perfectly without them.

​

Your Rights

Under UK law, you have specific rights over your data. You can:

  • Ask to see the personal data I hold about you.

  • Ask me to correct any mistakes in your data.

  • Ask me to delete your data (the "right to be forgotten").

  • Unsubscribe from emails at any time by clicking the link at the bottom of any newsletter.

​​

To exercise any of these rights, just email me at [Insert Email Address].

​

A Note on Safety

While I do everything I can to protect your personal information, please remember that no transmission over the internet is 100% secure. I encourage you to be mindful of what sensitive information you share via unencrypted email.

 

Changes to This Policy

As WhileWeWait grows, I may update this policy. If I make significant changes, I will let you know by posting the new policy here or sending an email update.

Contact Me If you have any questions, concerns, or just want to say hello, please contact me at: whilewewaituk@gmail.com

bottom of page